Frequently Asked Questions

Booking is simple and fast. You can browse our packages online and click "Book Now" to send an instant reservation request, connect directly with our travel specialists via WhatsApp (+971 52 758 2293), or visit our walk-in branches in Deira, Dubai or Colombo 03, Sri Lanka. Our team confirms availability and issues your official voucher within hours.

For most nationalities, we only require: (1) A clear color passport copy with at least 6 months validity remaining, and (2) A passport-sized color photograph with a white background. No physical embassy visit or paper courier is needed. All visas are issued electronically via GDRFA or ICP within 24 to 48 hours.

The Oman Visa Change Bus is the most popular, cost-efficient way to renew or change your UAE visit visa. Our luxury AC coach departs daily from Deira, Dubai. A trained guide assists you through UAE border exit and Oman border entry. You stay comfortably in our partner hotel in Oman while your new UAE visa is approved (usually within 12-24 hours), then return safely to Dubai.

Yes! Star Plus Travels is an official authorized merchant partner of both Tabby and Tamara. UAE residents can split any booking cost into 4 equal, interest-free monthly payments. Simply choose Tabby or Tamara at checkout, verify with your Emirates ID, and you're good to travel.

Package cancellations made 14 days or more prior to departure are eligible for a full refund minus unrecoverable airline fare rules. For visa applications, government processing fees are non-refundable once lodged in official immigration portals. Full terms are outlined in detail on our Terms & Conditions page.

Our base advertised package prices include luxury accommodations, private guided ground excursions, daily breakfast, and airport transfers. International flights can be bundled seamlessly at wholesale consolidator rates via Emirates, flydubai, or SriLankan Airlines according to your departure city.

We recommend starting the Schengen application process 6 to 12 weeks before your planned departure date. European embassies (VFS/TLS) experience high seasonal demand, especially before summer and winter holidays. Our concierge team assists you in securing earliest appointment slots and preparing compliant documentation.

Absolutely. Over 40% of our travelers book tailor-made itineraries. Whether you require private luxury chauffeurs, halal dining arrangements, wheelchair accessible transport, or multi-destination corporate team retreats, our destination specialists will curate every day to your exact requirements.